<=
vocabulary
Présenter un plat
=>dialogue dans un restaurant
=>vocabulaire hôtelier
=>next exercise
Dealing with complaints
Complétez chaque phrase avec le vocabulaire adapté.
Please, accept our
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
[?]
. We are very sorry.
I'm
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
that you haven't been served yet.
I'd like to smoke. Could I have an
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
please?
'You've spilt soup! There's a soup
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
on my dress!'
This couscous is too spicy for me. It's
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
[?]
. I can't eat it.
There is a beautiful tablecloth on the table but it isn't clean!
I'm afraid there aren't any more tables
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
. You won't be able to sit on the terrace.
It's a bit cold here. Could we have another table? It's too
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
[?]
here.
I do not like
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
drinks like coke.
'Is everything to your
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
?' 'Oh yes, everything's perfect!'
Could we have another bottle of wine? This one is
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
[?]
.
You'll have to
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
[?]
the table as soon as you
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
[?]
leave.
The service is very slow: We've been here for half an hour and the waiter hasn't taken our
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
[?]
yet.
'My soup isn't hot enough!' 'I'll ask the chef to
apologies
ashtray
available
clear
corked
draughty
guests
heat
hot
orders
satisfaction
sorry
stain
sweet
[?]
it up for you.'
Check
OK
<=
vocabulary
Présenter un plat
=>dialogue dans un restaurant
=>vocabulaire hôtelier
=>next exercise